HR Glossary
Grievance
A formal complaint raised by an employee about a workplace issue, policy, or treatment.
Definition
A grievance is a formal expression of dissatisfaction by an employee regarding their employment — covering issues like unfair treatment, policy violations, or interpersonal conflict — typically handled through a defined grievance redressal process.
Why It Matters
A structured, documented grievance process protects both employees and the organization, and is often a compliance requirement.